FAQs

1. When can I get the price?

If you are interested in any of our products, please send information to email [email protected] or use the form on this website. We usually respond within 3 hours of receiving the request. In case of immediate need, you can contact hotline +84 931245596 for immediate support.

2. How can I get a sample to check the quality?

After determining the price, you can request samples to check our quality.
If you need samples, we will charge a sample fee. But the sample fee can be refunded when you buy the order from us.

3. How long is the production and supply time?

It depends on the quantity & your order requirements. Normally, popular products will be available in Vietnam. However, to ensure progress, you should discuss your order plan with us in advance

4. Do we provide lighting design services?

We are committed to providing absolute support by providing lighting design services to all partners. Normally this service is free, we will only charge for large-scale projects that need to meet strict progress requirements.

5. What is the warranty policy?

We commit to a 36-month warranty (1 for 1 exchange) according to the issued conditions. The warranty does not include costs for transportation, installation, or repair if the customer needs it.